Order Processing Time:
All orders are processed within [1-2 business days]. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates depend on your location and the shipping method selected:
- Standard Shipping: [3-7 business days]
- Express Shipping: [1-3 business days]
- Overnight Shipping: [1 business day]
Please note that delivery delays can occasionally occur due to unforeseen circumstances.
Shipment Confirmation & Order Tracking:
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping Destinations:
We currently ship to [All of South Africa]. If you are outside of these areas and wish to place an order, please contact our customer service team for assistance.
Damages:
LEDZ Quality LEDs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns and Exchanges:
For information on returns and exchanges, please refer to our [Return Policy] page.